Merry Christmas everyone!

As always, Christmas this year was an exciting time with family and friends, but also a stressful time trying to keep up with the huge rush of orders, special deliveries, custom gift wrapping/messaging, and tracking orders to get there by Christmas eve.  We did our best, and apparently made the day for quite a few customers.  Here is one of our satisfied customers:

 

Kara,

Thanks for your prompt replies.  Your site is one of the best I have encountered with.  I ordered a couple of Biagi beads from another website before discovering yours and I haven’t received those beads yet…I ordered them last week.

So thank you so much, I will be returning to your site soon!

PF

Thanks to everyone that shopped with us, and made our holidays so exciting this year.  We look forward to working with you again in 2010.

 

 

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Here’s a note we just got from another satisfied customer:

Hi Kara,

I just wanted to say thank you so much for dispatching my [Thomas Sabo] purchases so
promptly and they arrived within a few days. The beads are lovely and
much better than the pics on the website.

I will certainly do business with you again, and will recommend your
website!

Kindest Regards

No, thank YOU

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Here’s a few words from another satisfied customer:

I got the bead today. Thank you. I would like to tell you how much I appreciated your excellant customer service. I will definitely shop with you again.

-Angie

We’re just glad we could help make someones day, although it probably had more to do with the great Sabo charm than anything we could have done.  :)

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I’ve bragged about it before on this blog, but I feel like I can’t do it enough.  Every company needs a niche, something that makes them better than their competition.  At Delightful Daisy, we believe that niche is our customer service.  Here is an email we recently received from a satisfied customer: Cindie, I just wanted to drop you a line to say I received my bracelet today and I must say I am thrilled. Thank you so much for taking the time to package it as you did, there was no bother with customs and I wore it into work today and got loads of compliments on it from the off. I told my girlfriends where they could purchase Biagi charms on your website and was wondering if they did so would you be able to package them the same way? (editor’s note: Of course.  We always gift wrap our jewelry before shipping) Once again it was an absolute pleasure dealing with such a great online website, I can truly sayI have never EVER had such a personal, professional relationship with such attention to detail as I have had with Delightful Daisy. Keep it up and you should be seeing a few more orders from Ireland in the near future. (editor’s note: Looking forward to it!) Fondest regards, H

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